Complete Back Office Functions

Special Focus On Logistics / Freight Industry

25% Productivity

100% Visibility Of
Your Tasks

Welcome To Sapient

Sapient is an expert in business process management focused on the logistics industry using simple methodology to implement and manage all back-end functions including cargo bookings, bills of lading data entry, invoicing and accounts receivable & payables and more.

Based in Malaysia and branch office in Karachi, Sapient partners with logistics companies across the globe to manage the support activities to help them focus more on their core competencies to achieve higher revenue growth.

Why Choose Us

Enhance Your
Operational Efficiency

Increase the quality of documents, quotes and invoices. Save time using us.

Boost Your Customer

Focus on your core services and leave the back-end functions to us.

Reduce Your
Operational Costs

Off-shoring the back-end tasks to us results in much lower costs to you year-on-year basis.

Dedicated Back-
Office Team for support regardless which time zone you are based at.

Always available to provide required assistance for your business.


Get visibility of your operations when you want it.


We work hand in hand with our clients to march ahead, as one.

Some Facts About Us

More than 100,000 happy clients

Years in the industry
Files Processed
Ocean Freight Shipments
Air Freight Shipments


Fawad Account Manager

Sapient has successfully helped us in gaining cost advantage as well as focus on our core tasks by taking over our documentation for bills of lading, invoicing and vendor payments. We are now working with them to further enhance our data management, customer service and bookings. We are very satisfied with them for the quality and benefits we get out of the initiative. The team is very good.

Sikandar Director – Client Operations

Working with Sapient has provided us with a much-needed "extra set of hands" as our data managers and quality assurance professionals to ensure our documentation is picture perfect. The work they do is very critical for our success and after the full implementation, the quality has increased many folds and has taken away our stress. We highly recommend Sapient for the data management work.

Nur Client Operations

We are coming up on 2 years with Sapient as our BPO for our air and ocean freight business. All of us here at Dexlo are quite happy with the work they are doing for us. We don’t have to worry about our deadlines, quality of documents / invoices. Now we are going to the next level by adapting some automation for the tasks using our system so we can minimize further costs and streamline our work even more.

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